At a Glance

  • Service: Emergency dental care including toothache relief, knocked-out tooth replantation, cracked and broken tooth repair, abscess treatment, lost filling and crown replacement
  • Serving: Snellville, Webb Gin, and the Highway 78 and Scenic Highway corridors
  • Office hours: Mon-Tue 8:00 AM - 5:00 PM | Wed 7:00 AM - 3:00 PM | Thu 8:00 AM - 4:00 PM | Fri 8:00 AM - 1:00 PM (one Friday per month)
  • New patients: Yes, including emergency-only patients from other practices
  • Why patients choose us: Written treatment options and out-of-pocket pricing before any emergency procedure begins
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Dental emergencies produce two anxieties at once: the pain, and the bill. You show up at an office you do not know, and the last thing you can process is what the visit will cost by the end of it. Heritage Family Dentistry runs emergency cases with pricing in writing before treatment begins, no matter how much your face hurts. Snellville patients drive up Grayson Parkway toward Grayson for one reason: emergency care that does not turn into a bill negotiated after the fact. Call (678) 336-1983 first, and the front desk triages both the symptoms and the coverage before you leave the house.

What Emergency Dental Care Actually Costs

The straight answer: an emergency visit typically involves three billable items. The focused exam, an X-ray of the involved area, and whatever treatment resolves the problem. Focused emergency exams cost less than a comprehensive new patient exam because they cover a smaller scope. A single tooth X-ray is inexpensive. The variable cost is treatment. A simple filling to seal an exposed nerve runs a few hundred dollars. A same-day extraction runs somewhat more. A root canal on a molar is a four-figure procedure. Prescription pain relief and antibiotics get prescribed to your pharmacy separately, and pharmacy costs vary by your plan.

For uninsured patients, the $159 new patient comprehensive exam applies if you also want a full workup on the same visit. For emergency-only patients, we quote the emergency exam and X-ray upfront by phone. No procedure begins without a written quote and your agreement. We do not negotiate treatment costs after the fact, and we do not surprise anyone with additional charges at checkout.

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What Counts as a Dental Emergency

Dental emergencies split into pain-driven and trauma-driven. Pain-driven emergencies include severe toothaches (especially those that keep you up at night or do not respond to ibuprofen after 24 hours), sensitivity so intense you cannot eat, and any pain accompanied by fever or facial swelling, which points to an abscess. Trauma-driven emergencies include knocked-out permanent teeth (avulsions), chipped or fractured teeth showing internal color, lost fillings or crowns that create sharp edges, and injuries to the tongue, lips, or gums that will not stop bleeding after 15 minutes of firm pressure.

Certain situations require a hospital emergency room instead of a dental office. Any dental issue with difficulty breathing or swallowing, facial swelling that affects your vision, high fever, or head trauma from an accident should go to Northside Hospital Gwinnett or Piedmont Eastside Medical Center. Once the medical piece is stable, dental follow-up happens with us. The front desk will tell you honestly if what you describe belongs at the ER rather than at our chair, because that judgment call has serious downstream consequences.

Insurance, Financing, and the $159 New Patient Path

We accept all PPO dental insurance and hold in-network status with Aetna PPO, Cigna PPO, and United Concordia PPO. That covers a substantial share of employer-sponsored plans in the Snellville area, including many along the Highway 78 and Scenic Highway corridors. Our insurance coordinator files claims for you, and we run a complimentary benefits check before treatment starts, so you know your out-of-pocket share before the injection goes in.

For uninsured patients, there are three paths. The $159 new patient special covers a comprehensive exam and X-rays if you want that in addition to the emergency workup. For emergency-only visits, the focused exam and X-ray get quoted directly at a lower rate. CareCredit financing spreads treatment costs across monthly payments, with interest-free promotional terms for qualifying credit. The office can walk you through the phone application process in about 10 minutes, and approval is usually immediate. Patient financing options exist even for same-day treatment, so a cracked molar today does not require full payment upfront.

One choice worth thinking through: the least expensive treatment today may not be the least expensive over five years. An extraction costs a few hundred dollars to resolve a cracked tooth. A crown or root canal on the same tooth costs more upfront but preserves the natural tooth, which usually avoids a future implant or bridge conversation. During the treatment plan discussion, Dr. Pickwick lays out both the short-term and long-term math so the cheaper option today does not become the more expensive one later.

What to Do at Home Before Coming In

A few specific steps before you leave the house reduce pain and often improve treatment outcomes.

Toothache: rinse with warm salt water, one teaspoon of salt in a glass of warm water. Take ibuprofen if your medical history allows it. Do not place aspirin against the tooth or gums; it burns soft tissue on contact. A cold compress against the cheek reduces both pain and swelling.

Knocked-out permanent tooth: hold it by the crown, not the root. Rinse gently with milk or saliva if dirty; skip tap water. Store in milk or saliva and get to us within an hour, because replantation odds drop sharply after 60 minutes.

Chipped tooth: rinse, save any fragments in a container of milk, and cover sharp edges with orthodontic wax or sugar-free gum until you arrive.

Lost filling or crown: cover the exposed cavity with sugar-free gum or over-the-counter temporary dental cement. Save the crown if you have it and bring both to the appointment.

Abscess or swelling: rinse with warm salt water, apply a cold compress to the outside of the cheek, and get to us same-day. Untreated abscesses can spread beyond the tooth into surrounding tissue.

What Happens During Your Emergency Visit

When you arrive, the front desk pulls or starts your chart quickly. Emergency patients get moved through faster than routine visits, so the wait in reception is usually short. Dr. Pickwick reviews your symptoms, examines the affected area, and takes a focused X-ray (typically one or two images of the involved tooth). Diagnosis and a written treatment plan follow within about 20 minutes of your arrival.

Pricing gets discussed before treatment starts. You never sit in the chair wondering what the bill will be at checkout. If the plan requires more than one visit, which is common for infected teeth needing antibiotic pre-treatment, the follow-up appointment gets booked before you leave. If insurance applies, we run the numbers and show your out-of-pocket portion on paper.

Meet Your Emergency Dentist

grayson dentist erin pickwick dds

Dr. Erin Pickwick has practiced in Gwinnett for over 15 years, all of them at the Grayson office her mother founded in 1982. She earned her DMD at the Medical College of Georgia and completed her residency through the University of Alabama and the Birmingham VA Medical Center. Her leadership in organized dentistry (former president of the Georgia Academy of General Dentistry, member of the ADA, GDA, and Hinman Dental Society) brings a useful side effect for patients worried about emergency costs. She knows the fair market rate for every procedure across the region, which is why her quotes hold up under comparison. She volunteers with Georgia Missions of Mercy, and her approach to emergency care stays the same across the board: identical treatment plans and identical pricing conversations for insured, uninsured, and cash-pay patients.

Getting Here from Snellville

From Highway 78 in Snellville, take Grayson Parkway northeast into downtown Grayson, then turn onto Grayson Highway toward Lawrenceville. The office sits at 2023 Grayson Hwy, Suite 203, just past downtown on the Lawrenceville side. Patients near Webb Gin can run up Scenic Highway 124 instead and cut over toward Grayson. Either route avoids most of the Highway 78 retail congestion. Call (678) 336-1983 from the car so the front desk can prep your paperwork and clear your emergency slot before you arrive.

Directions

Snellville Patient Questions

What does an emergency dental visit cost if I have no insurance?

A: The focused emergency exam and X-ray combined run a few hundred dollars, well below a comprehensive new patient workup. Treatment gets quoted separately in writing before it starts. If you also want a full new patient exam, the $159 special applies. Nothing gets billed after the fact.

Can I use CareCredit for emergency treatment I decide on today?

A: Yes. The application takes about ten minutes by phone, and approval is usually immediate. Approved patients can start treatment the same visit and pay over months with interest-free terms for qualifying credit. Our front desk walks you through the process before treatment begins.

Will my Cigna PPO cover an emergency root canal?

A: Most Cigna PPO plans cover root canals as major restorative procedures, and we are in-network with Cigna PPO. Coverage typically ranges from 50 percent to 80 percent after your deductible is met, depending on the specific plan. Bring your member ID and we verify actual coverage before treatment starts.

Does the $159 new patient special apply to emergency visits?

A: The $159 covers a comprehensive exam and X-rays as a new patient. If you want that full workup in addition to your emergency focused exam, the $159 applies. For emergency-only visits, we bill the focused exam and X-ray directly, which typically costs less than the full $159.

I am worried about walking in with pain and getting hit with a huge bill I did not expect. How does pricing work?

A: Every treatment gets quoted in writing before it begins. During your visit, Dr. Pickwick shows you the X-ray, explains the diagnosis, and presents the treatment plan with your out-of-pocket cost on paper. You agree, we treat. You do not agree, we discuss alternatives or you leave without charge beyond the exam. No surprises added at checkout.

Heritage Family Dentistry
2023 Grayson Hwy, Suite 203, Grayson, GA 30017
(678) 336-1983

Have a question? We have answers.

New Patient Specials

New Patient Comprehensive Dental Exam
$159

No insurance? We offer a $159 Comprehensive New Patient Exam and X-Rays.

New patients only. Cannot be combined with insurance.

No Insurance?
The Heritage Family Dentistry Membership Plan
With our membership plan, you can receive the quality care you need at a discounted price. Both monthly and annual payment plans are available.

Cannot be combined with insurance.

Our Grayson Dental Practice Location

Grayson Dentist Heritage Family Dentistry Logo WEB

Office Hours:

Monday - Tuesday: 8:00 AM - 5:00 PM
Wednesday: 7:00 AM - 3:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 1:00 PM
(one Friday per month)
Saturday: Closed
Sunday: Closed